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Soul Machines

Crown’s Auckland Workspace team recently completed a major project for Soul Machines, one of New Zealand’s most innovative technology companies.


As you can imagine with over 120 IT specialists on the move we needed to bring in our own team of Crown specialists to ensure all of their componentry was disassembled, reassembled and reconnected to Soul Machines satisfaction.

Who is Soul Machines?

Soul Machines is one very cool, ground breaking company. They are at the forefront of Artificial Intelligence innovation. Their vision is to humanise artificial intelligence by creating digital avatars that put a human like face on chatbots. In short their customers can create their own unique, lifelike and emotionally responsive artificial humans to carry out face to face conversations with both internal and external customers alike. These digital humans have personality and character! They are already in service with a number of global brands, one of which, Daimler, has even invested in the company.

What was involved?

The relocation brief involved Crown moving the 120 staff from Soul Machines offices on Level 4 of the Auckland Ferry building to Quay Street in Auckland. The dismantling and reassembly of the desks needed to be carefully planned in conjunction with the IT equipment, server and safes to ensure everything was sequentially reassembled, re-integrated and plugged in at the new site. With the Ferry Building being one of the busiest locations in downtown Auckland there were a number of access restrictions to contend with, given the building houses some very popular restaurants and lunch spots.

Who were the key people?

Crown’s Project Manager Ken Maunga and IT Specialist Justin Heaven were the key Crown employees involved in planning the project, under the overall direction of Soul Machine’s project team. There was extensive planning involved due to the construction timetable being a little fluid. The use of daily run sheets ensured that all changes to the schedule were clearly detailed and communicated.

Delivering on the project

The project was completed over a 7 day period with everything being one day later than the original plan, due to the construction delays. Once the ‘go live’ date was actually finalised everything was on time and on schedule for the rest of the project.

This project involved a lot of attention Health and Safety, given that the Ferry building is a high density public traffic area that houses multiple businesses. A big part of the job was to ensure the actual worksite(s) were barricaded off and access carefully monitored. Being the prime contractor, Crown needed to ensure the safety of all other tradespeople and sub contractors coming and going over the 7 day period. Parking and traffic control were also primary concerns. An entrance next to the traffic lights (at the Ferry Building) was coned off and used as a meeting point for Crown to control site access.

Hi there

I just want to say a BIG thank you to you and your team for the amazing job they did with relocating us last week.

Ken and his team and the FIL guys were brilliant to work with and really looked after us in moving our office. We have settled into our new office and were up and running for business on Monday morning when all the staff returned. We couldn’t have done it without your staff.

Please pass on our thanks to them.

Kind regards

Paula Reid

Office Manager, Soul Machines

If you are thinking of relocating your workplace we invite you to talk to our friendly Crown Workspace team today, we can even help you source second hand furniture, set up your IT equipment and do you next office fit out. For more information call us on: 0508 227 696 or email: 

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