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Introducing Matt Crockett - Implementation and IT Manager

Crown New Zealand are extremely lucky to have Matt Crockett the Crown Group’s Global Senior Project Leader based in Auckland, within our team. Matt is considered an industry leader in innovation and IT solutions with significant experience in the development and implementation of both simple and complex customised websites for some of the world’s biggest corporate accounts.

Matt (who is a New Zealand citizen) moved from Auckland to Hong Kong in 2008, taking up the role of Global Technology Manager for the Crown Worldwide Group. This role involved the on boarding of key (worldwide) accounts from pre-sales consulting and tender through to implementation and the ongoing management of service, billing & financial systems to support these accounts.

Following the successes of these initial engagements Matt moved into the role of Director of Finance and Technology for the global World Mobility business. A career highlight was setting up Shared Serviced Centres in Hong Kong and Prague, primarily to process back end administrative, billing and expense management functions.

Matt returned to New Zealand in 2017 and took up the new role of Global Senior Project Manager. With respect to our New Zealand business his return home has enabled Crown New Zealand to utilise his expertise for the consulting, framework and construct of leading edge IT and web based solutions.

Recently we had the opportunity to find out a little bit more about him…

If you could live anywhere in the world where would it be?

Osaka in Japan is one of the favorite places I’ve travelled to. I’d love to live there for a while just to see what it’s really like to live in such a hi-tech & automated society.

What is your daily mantra, or inspirational quote?

I believe the physics of luck is that those who don’t give up eventually get lucky. “The difference in winning and losing is most often. Not quitting.” – Walt Disney.

What do you feel are the biggest challenges for organisations who have a mobile workforce today?

Balancing freedom & flexibility around benefits or budgets with duty of care — Striking the right balance of freedom in a framework.

What part of your role with Crown World Mobility do you enjoy the most?

I really enjoy innovating with clients for mutual benefit and achieving a quadruple win — for the employees, the client, the shareholders & the environment.

What’s the most innovative thing you’ve done together with a client?

Acting on the opportunity within several clients business volume to leverage it, achieving millions of dollars of savings for them whilst delivering faster, more convenient services for their employees, and taking Crown’s capability up to a whole new level with automation, treasury and international payments.

To contact our World Mobility team call: 0800 243 578, or (+64) 9 415 7300, alternatively email: or complete a contact form.

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